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Policies and Procedures

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Policies and Procedures

Your Oil and Gas Résumés consultant will manage your project from start to finish and will hold specialised experience preparing résumés, cover letters and LinkedIn profiles for the oil, gas, LNG and energy sector. Their recruitment insight and copywriting expertise ensure your new résumé is professionally worded, keyword optimised and positioned to attract the attention of hiring managers, recruiters and labour hire agencies.

Once full payment has been received, we will advise the documents and information required to begin your project. You will then receive follow-up questions via email to gather additional details needed to craft your new résumé. Prompt responses help streamline the writing process and influence the turnaround time, particularly for lengthy or complex résumés. You may also be asked to provide job advertisements or outline the types of roles you are targeting so we can accurately tailor your documents.

A draft copy of your résumé and any accompanying documents will be emailed to you for review. You are welcome to request changes, and we will update your documents until you are completely satisfied. Unlimited revisions are included. Amendments can be made via phone or email. If you would like printed copies or files provided on CD or USB, please let your consultant know and these will be posted to you at no additional cost.

Oil and Gas Résumés is committed to delivering exceptional customer service and ensuring you are genuinely delighted with your new résumé. We invite you to read our client reviews and success stories to learn more about the results our clients have achieved.

Privacy Policy

Oil and Gas Résumés Pty Ltd is committed to protecting your privacy. Any information collected is kept strictly confidential. We do not sell, share or trade your personal information with any third parties. Information is used only to identify your orders, deliver services, and provide communication where applicable.

Our website uses cookies to allow you to log in, maintain your shopping cart and complete purchases. These cookies expire once your browsing session ends. We do not store persistent cookies on your computer. Cookies also enable a more personalised browsing experience by displaying relevant products and services.

When accessing our website, your IP address is automatically provided to the web server. This may identify a general geographic location but does not identify you personally. We do not store IP addresses unless you willingly provide your personal information, such as when placing an order. In that case, your IP address will be recorded securely with your transaction for verification purposes.

Security Policy

When purchasing a résumé package from Oil and Gas Résumés, your payment details are processed through a secure server using 128-bit SSL encryption, which is the current industry standard. If you have any questions regarding our security policy, please contact us at success@oilandgasresumes.com.au.

Refund Policy

All sales are final. By engaging Oil and Gas Résumés, you acknowledge that all fees cover personalised consultancy services and are therefore non-refundable. Work begins immediately once payment is received.

If you have concerns about quality or satisfaction, we welcome your feedback so we can address your needs. Your documents are prepared based on the information you provide combined with our professional judgement. Your responsiveness during the information-gathering stage is essential to meeting project timeframes.

Completion times cannot be guaranteed unless you purchase the Express Service. If you have a specific job closing date, we will do our best to assist where mutually agreed; however, your editable résumé is designed for multiple job opportunities and can be updated by you in Microsoft Word.

We offer unlimited revisions for 30 days. Clients are welcome to email any adjustments required during this period.

The Team

Monique Thompson

Monique Thompson

As the Director of Oil & Gas Resumes, Monique plays an integral role as a Senior Résumé Writer, Career Coach, Speaker and Workshop Facilitator. Possessing an extensive array of industry experience in the résumé writing and recruitment industry, Monique has been supporting clients advance their careers since 1995. Monique and her capable team at Oil & Gas Resumes have helped clients to secure interviews and job offers throughout Australia and overseas achieving a 98.5% success rate. Over the past 23 years, Monique has succesfully prepared high-impact, interview winning documents which have achieved client results.

Testimonials

Choose from one of our oil & gas resume packages